There Is No Equal – JWC Rep Insider
Muffin Monster® – There Is No Equal
When we say There Is No Equal to the Muffin Monster, these are not empty words. When Vogelsang tried to capture two Muffin Monster Manholes (M3) in New York based on our specification with “an equal” bid at a can’t refuse price, Ryan Boshart of GP Jager picked apart the Vogelsang product and convinced the customer that Vogelsang’s product was NO EQUAL! Here are the key points of his successful effort.
- Vogelsang’s gearbox is oiled filled which requires oil replacement every 2,000 hours – that’s every 83 days with 24/7 operation! Our specification clearly states the gearbox is grease lubricated and our O&M requires grease replacement every 5 years. Replacing oil in the gearbox every 83 days is NOT equal to replacing grease every 5 years.
- The Vogelsang gearbox is not designed to be submerged. Our gearbox does not have that limitation. A Vogelsang gearbox that cannot be submerged is NOT equal to the JWC gearbox.
- Vogelsang’s seals are in an oil-filled buffer chamber that also requires an oil change every 2,000 hours. Our seals specification clearly states no lubricants are required to operate. Again, the Vogelsang solution is NOT equal to the JWC solution.
- While Vogelsang’s literature states they have an immersible motor, their actual motor data sheet clearly states it is a submersible motor. Our specification required an immersible motor rated to operate 40 consecutive days in submergence at a depth of 40 feet, yet capable of operating in air 100% of time with no external cooling. A submersible motor is NOT equal to an immersible motor.
- Finally, our specification required individual cutters for the cutter stack which is counter to Vogelsang’s monolithic cutter stack. Individual cutters can be manufactured to tighter tolerances than a monolithic stack which allows superior cutting performance. Additionally, with individual cutters, we can double stack cutters at the bottom for improved wear-resistance where it is gritty and stack the best performing cutter above for the expected floating debris at the installation. A monolithic cutter stack is NOT equal to the performance of a cutter stack using individual cutters.
Educating the customer on these key design and performance differences convinced the customer that the Vogelsang product was NOT “an equal” and we won the job without getting into a bidding war.
If you need assistance with Muffin Monster and Channel Monster® opportunities where the competition claims their solution is “an equal” to our specification, please work with the JWC team to identify the key performance differences to educate our customers There Is No Equal to the JWC product. And don’t forget we have the competitive 1-page product comparisons in the Knowledge Base section on Reps Only.
Growing JWC Through Rep Council
In March, we hosted Rep Council in La Jolla, CA with nine of our rep principals throughout North America. While a lot of ground was covered in our two days together, the overarching theme was Growing JWC. To get there, we started by determining what is working well at JWC. Next, we identified areas needing more attention, trends in the marketplace, opportunities for R&D innovation, and the state of the competitive landscape.
The group agreed that some of JWC’s top strengths are:
- Brand recognition
- Strong reputation
- Product development
- Long-term vision
Conversely, items of development focus include:
- Project management
- Communication and responsiveness
- Training
We are working on countermeasures to address these areas and will update you as new information, initiatives or projects are available.
Quota Busters
Congratulations to our channel partners who exceeded their 2023 Q1 bookings targets in solids reduction (Muffin Monsters and Channel Monsters), solids removal equipment (engineered systems, MSS, and drum screen equipment) and aftermarket sales.
Solids Reduction
Aqua Solutions – GP Jager Upstate – Heyward GA – Heyward NC – L.W. Allen – Letts Van Kirk – PumpMan
– Waterford Systems
Solids Removal
BAR Environmental – GP Jager – Henry P. Thompson – Heyward GA – Heyward NC – Treatment Resources – Waterford Systems
Aftermarket
ACG Envirocan – APSCO – Aqua Solutions – Flow-Technics – Fluid Process & Pumps – GP Jager
– Hartwell Environmental – Heyward GA – Kennedy Industries – L.W. Allen – Mequipco – PumpMan – Waterford Systems – Watermark Env. Sys.
Triple crown recognition goes out to these channel partners for exceeding their targets in all three categories:
Meet Your JWC Support Team – Dennis Birgen
If you’ve recently requested a formal bid for a Chain and Rake Monster® or a Finescreen Monster®, you’ve probably worked with Dennis Birgen, a member of the Inside Technical Sales Team. Dennis celebrated his 10-year anniversary at JWC at the end of 2022. In addition to his focus on formal proposals for Chain and Rake Monster and Finescreen Monster opportunities, he handles our aftermarket quotes for the JWC Canada factory.
Dennis has been in Inside Technical Sales his whole tenure here at JWC. With 10 years of experience, he can say that he probably has quoted every product at least once. Chain and Rake Monsters and Finescreen Monsters have been his area of focus for the last 5 years.
When Dennis is away from work, he likes to go on hikes, take his rescue dog, Uni, on walks, and exercise. His vacations are often to warm water beach locales around the world in search of the perfect wave. While he has surfed in Costa Rica, Sri Lanka and Hawaii, his favorite place was Bali, which he notes was a wonderful place to travel along with having great waves. His bucket list of locations to surf include Morocco and Panama. Ironically, he does not spend a lot of time surfing in California due to its cold water and crowded beaches.
We hope you will have the opportunity to work on a screen opportunity with Dennis soon. When you do, you might ask him about Uni or surfing locations around the world.
Welcome Ben Wells
We are excited to introduce Ben Wells as our new West Aftermarket Regional Sales Manager. He has over 20 years of sales experience in the water and wastewater business with companies such as Seepex, Industrial Flow Solutions, Sulzer and Flygt. He has a BS in Environmental Engineering from Cal Poly University, San Luis Obispo. In his free time, he enjoys music, time with his family, and beer brewing. Ben is located out of San Diego, California.
February Shout Out
Muffin Monster Manholes have grown dramatically the last few years, and Eric Dickson of Watermark is part of the reason why. A big thank you to Eric for selling a CMD with the Monster Manhole.
March Shout Out
Congratulations to first-time Shout Out recipient Blake Heilman of BAR Environmental for March’s largest order of over $150k. Thank you for working diligently to ensure our septage receiving stations continue to gain market share.
Marketing Spotlight – New Case Study on Brushless Finescreen Monster®
We’ve been promoting and selling our brushless Finescreen Monster® for over five years. Recently we published a case study touting its great features. The case study is about the brushless Finescreen Monster installed in Kearney, MO. It details why Kearney selected the brushless solution and how the screen has performed from start-up to today. If you have a customer that is considering the brushless Finescreen Monster, the case study will provide the perfect customer perspective of its advantages.
The case study is currently available on Water Online. It will be available on the jwce.com website in the future.
NoMoreWipes.com is No More
JWC has decided to discontinue maintaining the NoMoreWipes.com as an independent website to keep the industry up to date on wipes issues that plague the wastewater industry. If a customer goes to NoMoreWipes.com, it redirects to the jwce.com website. If you have been promoting the NoMoreWipes.com website, please discontinue and direct customers to the jwce.com website to learn about the advantages of Wipes Ready® technology.
Spring Holiday Office Closures
The JWC offices will be closed the following days in the second quarter of 2023:
Corporate Headquarters, Santa Ana, CA, USA – May 29
IPEC, Burnaby, Canada – May 22 & June 30